ASRock is readying its latest BIOS update 3.25 apparently aimed to fix the ambiguity at least for some users with the new Ryzen 7 9800X3D.
Let's be honest, it's been bumpy. As it's been circulating for some time by now, probably one of the worst motherboards to own where Ryzen 9000 CPUs are concerned is ASRock, especially with the PBO (Precision Boost Overdrive) settings. Some unfortunate users have even reported physical damage to their processors. Despite the effort by ASRock to tackle these problems through previous BIOS patches, those issues, frustratingly, have not completely disappeared.
This latest installment, BIOS 3.25, is based on AMD AGESA 1.2.03d microcode. According to the Korean branch of ASRock, the new update will be made available on their official website very soon. The main objectives Shoring up the relations between Ryzen CPUs and their 800-series motherboards, as well as making PBO technology work more reliably for everyone - at last.
Perhaps just as important, ASRock isn't just releasing another patch and hoping for the best. Honey, they're taking it a step further by accepting the problem and taking responsibility for hardware that might have been damaged due to this ongoing issue. In a statement, ASRock Korea emphasized their commitment to user trust.
They've stated that if your system (CPU and/or motherboard, if the motherboard damage is a consequence of the CPU issue) has suffered because of this problem, they will "take responsible measures." Users in Korea are advised to go through ASRock Korea's official distributor for diagnosis and processing of these cases.
This is huge. Earlier updates may have gone a long way, but the company's formal acceptance of responsibility toward defective components offers an even clearer avenue toward redress for affected customers, albeit one that may require going through an RMA process - which, let's face it, is never fun but better than being left out in the cold.
This unfortunate saga started long back and has only derailed since. While assigning liability for damage caused is good to see from ASRock, and users are now just looking for a permanent fix, one can only hope that BIOS 3.25 will finally be the silver bullet which permanently locks these compatibility woes into sleep mode. We'll all wait with bated breath to see the developments unfold once this update lands public.