Gearbox CEO Randy Pitchford Tells Borderlands 4 Critics To Get a Refund Amid Performance Complaints

Gearbox CEO Randy Pitchford addresses Borderlands 4 performance critics, telling unsatisfied players to 'Return the Money' and suggesting DLSS.
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Gearbox CEO Randy Pitchford Tells Borderlands 4 Critics To Get a Refund Amid Performance Complaints

Gearbox CEO's Directive to Borderlands 4 Critics "Return the Money"

Randy Pitchford is the CEO of Gearbox, and here he is talking back to Borderlands 4 performance critics on social media. While putting up a small defense for the optimization of the game, his main advice to those complaining would be to go ask for a refund.

Pitchford-On Performance and Player Reactions

Pitchford laid out his last argument to disapproving gamers about the game's performance and frame rate in the online discussions. His position elucidated that if the game is not for them, they should just stop playing it.

He also put a mention about using upscale technologies like DLSS, and that the default setting should give one a better experience. His major points of concern were:

  • On Dissatisfaction: "It's just a game. Return the money on Steam if something isn't satisfactory."
  • On Performance Solutions: "I am sorry you don't like the suggestion to use DLSS, but that is the one way...you should go play another game."
  • On Performance Benchmarks: "Our game is amazing. It is built well at 30 frames per second and feels amazing at 60 frames per-second."

Conclusion to the Debate

While suggesting refunds for unsatisfactory products is an easy conclusion to draw, the broader context involves technical discussion concerning the newly released product. As it stands, several experts have already weighed in with their evaluation of the game's performance, providing just the ammunition for further debate.

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mgtid
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