Nokia Enhances Network Services Platform with Agentic AI for IP Operations

Nokia Enhances Network Services Platform with Agentic AI for IP Operations

Nokia Agentic AI framework and Network Services Platform software upgrade for automated IP network management

Nokia has announced a significant software upgrade to its Network Services Platform by adding an agentic AI framework specifically designed to assist the operation of intricate IP network management environments. The framework provides a method to deliver and maintain specialised AI agents to perform in real time within strict operational security confines and corporate policy parameters, demonstrating a pragmatic and secure leap towards automated networks rather than the somewhat concerning unpredictability of standard AI models.

"The framework provides a constant and live view of the entire network ecosystem (including topology, configuration state, protocol behavior, and recent changes) and anchors the AI agents to this live truth. The agents will use a network fact based reasoning model to support direct communication with other external automated systems over multi vendor, multi domain network environments utilizing open standards like the Model context protocol that is AI compatible."

This new framework is also bringing its first functional application the AI troubleshooting agent that works by simplifying network root cause analysis, filtering out the clutter, and instructing network engineers in real time in a simple step by step guide to navigate their complicated IP network. Sasa Nijemcevic, the VP & GM of IP Network Automation software at Nokia described how crucial the operational security aspect was while transitioning towards an automated operation

"The industry is quickly moving towards AI native operation, but trust remains the ultimate deciding factor. We are bringing AI agents into our platform on an agent framework designed for how networks are operated."

Data and structural relationships within the network are far more critical than the AI model's own design, analysts such as Grant Lenahan from Appledore Research believe. The data centric design proposed here by Nokia will form a basis for a host of future network automation solutions. It provides network engineers with an extremely reliable starting point that will eventually prevent widespread outages for users, by using a strong foundation built on valid network data.

The new architectural modification will allow telecommunications companies to gradually integrate their automated solutions. They can use this on basic troubleshooting and expand on it with more difficult problems on an ad hoc basis until the operation is seamless. With the human engineer retaining final control on everything, cascading failures will be completely eliminated.

Nokia expects its agentic AI framework to be available to customers by the end of 2026, enabling global network operators to incorporate this innovation in a controlled manner through its already established Network Services Platform and provide substantial real world benefits in network reliability, cost effectiveness and network performance.

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